Be Ready For Your New Career With Online Mediation Training

By Joanna Walsh


Insurance adjusters and attorneys alike are well aware of the close relationship between insurance and the legal profession. In our sue-conscious society, it is necessary for both adjusters and lawyers to remain ever vigilant in being updated on current case law. In addition, they should both consider taking an online mediation training course, though adjusters may want to really focus on this furthering education alongside their yearly insurance license renewal.

Mediations are meetings of all parties of interest in a lawsuit. These parties must each have what is known as a vested interest, meaning they all have a financial stake in the outcome of the case. They come together behind closed doors, in the presence of a sworn-in judge, to negotiate a settlement rather than take the matter to trial.

When dealing with a member of the Lloyds Underwriting syndicate, the adjusters and attorneys are well aware that their job is basically disaster management, as Lloyds rarely fights an insurance claim. Their specialty is to cover risks that most insurance companies would regard as uninsurable, or too special or specific to place a value on. It is not uncommon for policy limits to be expended rather quickly.

When the adjuster or litigation specialist is handling litigated insurance claims out of known liberal venues, they are most often the parties who negotiate the settlement as quickly as possible. The West Coast is just one of these venues, and the large companies rarely win a case when it appears that a small voice has filed the complaint. In the more conservative venues; however, such as the Southeastern United States, the lawyers and adjusters have a greater chance of aggressively pushing a settlement on the Plaintiff.

Most all lawsuits have a rule that the Plaintiff cannot be contacted directly, and all parties must go through Plaintiff counsel. However, in cases of insurance claims, when the adjuster represents a company outside of the Insurer, this adjuster may speak to all parties openly. These are known as Third Party Administrators, and they pose no conflict of interest when speaking to a Plaintiff.

During mediations the adjuster may very well have the most control of the room, outside the Judge. They are assigned the task of settling the claim fairly and equitably, that day whenever possible. This adjuster can negotiate, communicate with all parties involved, direct counsel on how to proceed, and sign the settlement themselves.

While most adjusters do have a Bachelor degree, it is not generally required so long as they have a high school diploma or equivalent, and have gotten an insurance adjuster license. To get this licensing, they must take a forty-hour insurance course and pass a state examination. Once these have been achieved, most adjusters will begin handling basic claims right away, and any of these claims can become a matter of litigation at any time.

For lawyers who wander into this field of expertise, it is recommended that they pursue this additional instruction as well. This is especially true for anyone who has not worked as, or with, insurance adjusters previously. Practicing law is very different from practicing insurance, and attorneys who represent the Insurer often do not have a clear understanding of how to practice insurance.




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